Repairs and Returns
Comtrol provides repair services with a staff of trained technicians that can service your Comtrol hardware product in a timely manner. Use the following procedure:
- Contact Technical Support for an RMA number (Return Merchandise Authorization)
- E-mail us [email protected] or (EU) [email protected]
- Or call us at +1.763.957.6000 or (EU) +44 3308 084 984
Shipments will not be accepted without prior authorization.
- Be ready to provide the following:
- Contact information
- Return shipping address
- Model number
- Serial number
- Description of what is wrong
- Ship the product(s) in original packaging (if possible) with the RMA number clearly printed on the outside of the package to:
United States
Comtrol Corporation
Attention: RMA (+ RMA Number)
100 Fifth Avenue NW New Brighton, MN 55112Europe
Comtrol Corporation
Attention: RMA (+ RMA Number)
100 Fifth Avenue NW New Brighton, MN 55112